Learn how to create connections and distribute them to one or more customer tenants.
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There is a major advantage in managing your customer tenant connections. One of those advantages is that you, as a service provider, can create a connection and distribute it to one or more of your customer tenants in a secure, easy and immediate manner. At the same time, you can unlink a distributed connection or delete an existing connection.
Connections page
To access the connections page, follow these steps:
Click the
Main menu
on the left side of the page.
Select the
Admin
menu.
Click
IAM
.
Select
Connections
from the left navigation bar. The connections page opens.
Once in the connections page, you can perform a series of actions including the following:
Adding a customer tenant connection
Viewing customer tenant connections
Using filters
Distributing a customer tenant connection
Removing a customer tenant connection
Deleting a customer tenant connection
Adding a customer tenant connection
To create a customer tenant connection, follow these steps:
Access the
Connections
page.
Click
Add New
.
Select
Add Customer Connection
. The add customer connection page opens.
Step 1
. Complete the following information:
Connection Name.
Tag (Optional). Tags help you restrict access to resources.
The new connection's details page opens. Scroll down to review the list of customers whom you have distributed this connection.
Viewing customer tenant connections
To view all your customer tenant connections, simply access the connections page, which displays a list of all existing connections with their more relevant details.
Using filters
The
Connections
page offers a dropdown menu filter that you can select to visualize only the category of your interest, including the following:
Connection Status
: You can filter by the status of the connection, according to these three options:
All
Distributed
: Shows the connections that you have distributed to your customer tenants.
Not Distributed
: Shows the connections that have not been distributed yet.
Customer
: You can filter your connections by customer name, based on all the customer tenants that you have created.
Distributing a customer tenant connection
To distribute a connection to a customer tenant, follow these steps:
Access the
Connections
page.
Select the connection that you want to distribute. The details page opens.
Click
Distribute to Customer(s)
, at the top of the page. A panel opens.
Select one or more customers from the dropdown list. Click
Distribute
.
You will be redirected to the
Connection Details
page, where you can scroll down and confirm your connection.
Immediately after that you have distributed a connection, your customer can see the connection available in their connections list. A
lock icon
in the customer tenant connection will indicate that this is a distributed connection that the service provider has decided to share and, as such, it cannot be edited or deleted.
Removing a customer tenant connection
To remove a customer tenant connection from a specific customer, follow these steps:
Access the
Connections
page.
Click the name of the connection that you want to remove. The details page opens.
Scroll down to the
Customer Tenants
section, where a list displays all customers associated to this connection.
Click the
overflow menu
next to the customer that you want to unlink.
Select
Remove
.
Confirm the removal of this connection.
You can remove several customer connections at the same time. To do so, select the checkbox next to each of the customers and click
Remove
at the top of the customer tenants list.
Deleting a customer tenant connection
To delete a customer tenant, follow these steps:
Access the
Connections
page.
Click the
overflow menu
next to the connection that you want to delete.
Select
Delete
.
Confirm the deletion of this connection by typing the message in the box.