Cloud Services

ModernOps

Introduction to Shared Services
Published On May 30, 2024 - 1:04 PM

Introduction to Shared Services

Discover what Shared Services are and browse through the links to get to each of the Shared Services cpabilities.
Shared Services are a set of features that are used by other Kyndryl Modern Operations Applications. For example, budgets are used by both Enterprise Marketplace and Cost & Asset Management.
The concept of Shared Services covers a wide range of capabilities that allow you to perform configurations in the system to be able to make the most out of what Kyndryl Modern Operations Applications has to offer.
These capabilities benefit you by letting you control, for example, budgets that you set aside during a specific period for service offerings, allowing you to have greater control of your costs across the entire application.

Shared Services functions and capabilities

The following sections provide detailed information about performing the functions of Shared Services:

Shared Services integrations

Shared Services integrates with Kyndryl Bridge. To be able to access Shared Services from Kyndryl Bridge menu, you first must subscribe applications such as Cost & Asset Management and Enterprise Marketplace, that directly support Shared Services, in the Kyndryl Bridge Marketplace.
To learn more about Shared Services integration with Kyndryl Bridge, see Shared Services integration in Kyndryl Bridge.
Shared Services also integrates with Service Provider. Shared Services for Service Provider are a set of features that Service Providers provide to their Customer Tenants as part of the services they offer. It supports the following services:

Shared Services roles

What a specific user can do in Shared Services depends on the role that that user is assigned. The following roles currently exist in the system. For more information on roles in Shared Services and what each of those can do, see Shared Services roles.
  • Application Integrator:
    Administrative role for management of Kyndryl Modern Operations Applications Job Services.
  • Budget Administrator:
    Administrator role for management of Kyndryl Modern Operations Applications Budget Service.
  • Budget Viewer:
    Read-only role for Kyndryl Modern Operations Applications Budget Service.
  • Pricing Policy Administrator:
    Administrative role for management of Kyndryl Modern Operations Applications Pricing Rule.
  • Pricing Policy Viewer:
    Read-only role for Kyndryl Modern Operations Applications Pricing Rules.
  • Report Administrator:
    Administrator role for management of Kyndryl Modern Operations Applications Report Engine.
  • Report Viewer:
    Administrator role for Kyndryl Modern Operations Applications Report Engine to view generated reports.
  • System Administrator:
    Administrative role for management of Kyndryl Modern Operations Applications Job Services.
For more information about Shared Services for Service Provider, see Introduction to Shared Services for Service Provider.
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