Introduction to Common Services
Introduction to Common Services
Learn what Common Services are and browse through the links to get to each of the Common Services pages.
Kyndryl Modern Operations Applications allows you to tailor your IT estate based on your unique business need. Common Services are a set of solutions, services, and capabilities provided by Kyndryl Modern Operations Applications. Common Services range from assisting and organizing data to observability and mapping resources.
Common Services capabilities and functions
The following sections provide detailed information about performing the functions of Common Actions Services:
- Service Offering Metadata: Reduce confusion about the meaning of the terms when creating service offerings in the Enterprise Marketplace Catalog.
- Data model for Service Offering Metadata: Learn details of the model used by Service Offering Metadata.
- APIs for Service Offering Metadata: Perform actions in the Service Offering Metadata through APIs.
- Tag definitions: Define tags covered in the different Common Services models.
- Tags definition scenarios: View example scenarios that illustrates how you might use tag schema in Kyndryl Modern Operations Applications tenants.
- Tags schema admin guide: Assist organizing your reports, and monitor and enforce compliance with the use of tag schemas, definitions, and example scenarios.
- Tags schema: Define tag schemas in a tenant.
- Tag schema using the UI: Create and manage tag schemas using the user interface (UI).
- Tag schema using APIs: Create and manage tag schemas using the APIs.
Common Services Integrations
Common Services integrates with the following components:
- ChatOps: Reduce communication barriers between teams for a more proactive decision-making.
- ChatOps integration: Integrate with Slack and Microsoft Teams.
- ChatOps APIs: Manage channels and bots.
- Chatbot incident tracker: Retrieve console tickets and create, manage, and archive Slack channels from those tickets, including adding any other users as desired.
- Sakhi widget: Provide insight to the Security and Compliance dashboard. Sakhi is a widget that answers user questions in plain language.
- Topology: Improve support, visualization, and navigation for your resources.
- Topology feature: Learn how the system works, get insight into dependencies between resources, and analyze possible outage impacts and blast radius.
- Topology APIs: Perform actions in Topology through APIs.
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