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Accounts management
Published On
Sep 04, 2024 - 8:54 AM
Accounts management
Understand how to manage the account lifecycle.
To add a new account
Login as a tenant manager.
Click the main menu and select
Manage customer accounts
.
Click
add account
.
Enter the customer details: customer name, email, provider.
Click
next
Click
edit
and select the subscriptions you need to enroll.
Enable the feature flag by clicking the toogle.
Click
save & close
.
To update an existing account
Login as a tenant manager.
Click the main menu and select
Manage Customer Accounts
.
Check the box for the existent account you need to update.
Click the overflow menu of the correspondent action.
Select the
edit account
option.
Update the account details: service flags and logging settings and feature flags.
Click next .
Select the applications needed.
Enable the feature flag by clicking the toogle.
Click the
save & close
button.
To delete an account
Login as a tenant manager.
Click the main menu and select
Manage Customer Accounts
.
Check the box for the existent account you need to update.
Click the overflow menu of the correspondent action.
Select the
delete account
option.
A pop-up message will appear.
Type the account name to confirm this action.
This action is irreversible. The records will no longer be available once deletion is complete.
To disable an account
Login as a tenant manager.
Click the main menu and select
Manage Customer Accounts
.
Check the box for the existent account you need to update.
Click the overflow menu of the correspondent action.
Select the
disable account
option.
A pop-up message will appear. Click
disable
to confirm this action.
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