Cloud Services

Enterprise Marketplace

ServiceNow integration
Published On Oct 08, 2024 - 9:44 AM

ServiceNow integration

Integrate a ServiceNow instance with a Enterprise Marketplace tenant.
You can use the popular ServiceNow ITSM program to manage catalogs in Enterprise Marketplace. This page details how to integrate the two systems.
The current onboarding process became active with the January 25, 2023 release. To update any integrations done before that date, see the
Adapter configurability
 section in Update existing ServiceNow integrations.
The integration process varies  based on whether your tenant uses the Foundation APIs. Be sure to use the proper procedure for your tenant:
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