Services

Explore Kyndryl Bridge Services

Overview
Published On Apr 29, 2025 - 11:53 AM

Overview

Explore the Console page, including dashboards and widgets, that allows you to see the most important platform and service information from one single place.
Console aims to deliver a “One Experience” platform for Kyndryl customers, providing a unified operational view that optimizes IT operations through real-time insights from multiple sources, controls, alerts, and reporting. It enables you to manage business actions on requests initiated in the Kyndryl Bridge Services Catalog, including consultations, quotations and subscriptions, and also provides functionality for active subscriptions registered to your Console account. Business actions available include viewing, editing, or canceling requests, or generating requests to leverage specific aspects of an active subscription, depending on the Service's defined options. Overall, Console enables you to "see the whole picture" across services and environments without needing to switch contexts.
Here are some of the key capabilities of Console:
  • Launching services directly from the Kyndryl Bridge Console.
  • Enabling widgets in the Kyndryl Bridge Console to monitor key insights without launching the actual service, creating a cohesive operational view across Kyndryl services.
  • Providing unified navigation from the Kyndryl Bridge Console to applications or digital solutions for a consistent experience and interface design.
  • Offering direct access to IAM, cloud credentials management and more through Kyndryl Bridge Common Services.
Console's dashboard customization capabilities allow you to build a personalized experience by creating multiple dashboards and populating them with widgets from Kyndryl Bridge and your subscribed services.

Dashboards and widgets

The Kyndryl Bridge
Console home dashboard
 serves as a single pane of glass, allowing you to digitally manage all IT solutions by leveraging Kyndryl's core strengths. Console
Home provides a customizable workspace where you can create and manage multiple dashboards tailored to your specific needs. You can also personalize each dashboard with active widgets and save them to your user profile under a specific Kyndryl Bridge account, enabling quick access to the most relevant insights.

Types of widgets

  1. Default widgets: Console comes with a set of default widgets that can be used with only having a Kyndryl Bridge account, so you can easily manage fundamentals.
    1. Quotations widget: Displays the quotations and quotation status initiated in the Services Catalog.
    2. Subscriptions widget: Displays the subscriptions and subscription status initiated in the Services Catalog.
    3. Notifications widget: Displays a summary of recent notifications in your account.
    4. Featured Offerings widget: Invites users to explore the Services Catalog featured services. You can discover the same items found in the Featured Offerings catalog of the Services Catalog directly within this widget.
    5. User Invite widget: Displays a simplified experience of the user invitation flow to send invitations directly from Console.
    6. Accounts Summary widget: Displays a summary of the total quotations, subscriptions and users in your account.
    7. Documents widget: Allows users to see and download the most recent documents.
    8. Recommended offerings widget: Displays recommended services based on the customer's current subscription, browsing history and profile.
  2. Empty state widgets: There are five types of empty state default widgets.
    1. You have no widgets: Displays a message letting you know that no widgets have been added to your dashboard and invites you to add a widget.
    2. No widgets available: Displays a message letting you know that all available widgets have already been added to your dashboards. 
    3. Connections needed:  Displays a message guiding users when a cloud configuration is pending. Make sure to click the configuration button for additional assistance.
    4. Data not found: Displays a message indicating the data is not available for this widget.
    5. No permissions assigned: Displays a message letting you know that permissions are missing or pending to configure.

Accessing Console home

Select the
Console
 option under the Global menu located at the top left of the page. The Console page opens. Once in the Console home, you can perform a series of actions to personalize this page, such as change the home header, create personalized dashboards (delete, rename dashboards or set them as default), add widgets to dashboards (filter and remove widgets from dashboards) or view detailed information of your available widgets by using grid mode. Additionally, the information banner displays interesting history facts from technology. 

Changing the home header

  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Settings
     tab.
  3. Choose the desired banner to display on the Console home.

Creating personalized dashboards

  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Dashboards
     tab.
  3. Click
    Add New Dashboard
    .
  4. Enter the name of your dashboard and click
    Add Dashboard
    .

Deleting dashboards

  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Dashboards
     tab.
  3. Click the
    minus
     icon next to the dashboard you want to delete.

Renaming dashboards

  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Dashboards
     tab.
  3. Click the
    pencil
     icon next to the dashboard you want to rename.
  4. Enter the new name.
  5. Click the
    save
     icon to finish.

Making dashboard as default

Use this option to have a particular dashboard displayed every time you log into Kyndryl Bridge.
  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Dashboards
     tab.
  3. Check the box next to the dashboard you want to mark as default.

Adding widgets to the dashboards

Users can search and select a widget and widget bundle from the list to create a dashboard. You can also add two or more grouped widgets (widget bundles) into existing or new dashboards.
  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Widgets
     tab.
  3. Drag and drop the widgets you want onto your dashboard.
The available widgets depend on the active services you have subscribed to.

Filtering widgets

You can refine your search by widget bundle, application or alphabetical order. 
  1. Click the gear icon on the top banner of the Console home.
  2. Select the
    Widgets
     tab.
  3. Click the
    filter
     icon.
  4. You can find the widget that you are looking for by sorting the results alphabetically or filter them by widget application or bundles.
  5. Make the selections and click
    Apply
    .

Removing widgets from the dashboards

Simply click the
x
 icon next to the widget you want to remove from the dashboard. The widget will go back to the bank of widgets available to use.
To personalize your experience, you can move and resize widgets across with ease. To customize the size, click the maximize or minimize icon next to the widget. In addition, all widgets have a launch action that takes you to the full details of that specific service.
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