Empty state for user with no permissions assigned. When you get the message “You need access in order to display the content in this widget. Please contact your account Administrator.”, you need to request access from the account Admin to access Topology.

Empty state for connections configuration needed. When you get the message “To enable this widget, it requires configuration first. We’ll walk you through that.”, it means that configuration is needed before the widget can display full Topology data. You must click the Configure button to launch Connection Manager > Add Connection page within Console IAM. To perform configuration, complete the following steps:

Be sure to be in the
My Console
home page.
Click the secondary menu, to the left of the screen.
Make the following menu selections:
App Manager
and then
IAM
.
In the IAM page, click
Add New
and select
Add Connections
. For more information on connections, see Connections.
Only Administrators or users with the appropriate role permissions can add connections.

Error fetching data. When you get the message “Oops something must’ve gone wrong.”, it means that there was an error fetching data, and you need to refresh to see data. In this case, you must click the

Refresh

button.

Empty state for zero data to show. When you get the message “0 Affinities”, it means that even though you have all the required permissions, and configuration was successful, there simply isn't any data to show. With this empty state, there is really no action for you to take.