Kyndryl Bridge

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Access groups management
Published On Aug 28, 2024 - 9:36 AM

Access groups management

Organize users into access groups for streamlined permission management within your service provider account, making it easier to assign and adjust access rights collectively.
Users with an Administrator role, which is the out-of-the-box role granted when the Kyndryl Bridge Enterprise account is first created, can manage access groups. Likewise, other users can also manage access groups if they have the required permissions.

Accessing the Access Groups page

  1. Click the Global menu icon.
  2. Click
    Settings
     and select
    Access Management
    . The Access Management page opens.
  3. Select the
    Access Groups
     tab.
Once in the Access Groups page, you can perform a series of actions to personalize your access groups needs, including the following:
  • Viewing a list of access groups
  • Viewing access groups members
  • Adding users to access groups
  • Removing users from access groups
  • Editing membership

Viewing a list of access groups

The
Access Groups
 page displays a card with a total number of access groups. Access Groups are created by default and cannot be customized. 
  1. Click
    View Members
     under the
    Action
     column.
  2. The
    Access Group
     details page opens, displaying the total number of members, as well as a list of user names, emails and access groups they are part of.
  • Administrator
    : Users can manage consultations, quotations, subscriptions, support tickets, and user access management. 
  • Contributor
    : Users can manage consultations, quotations, subscriptions, and support tickets.
  • Kyndryl Account Manager
    : Kyndryl personnel who can manage consultations, quotations, subscriptions, assets, support tickets, and user access management. 
  • Kyndryl Delivery Team
    : Kyndryl personnel who can view consultations and quotations, but can manage subscriptions, assets, support tickets, and user access management. 
  • Operator
    : Users can only manage consultations, support tickets, and inventory. 
  • Viewer
    : Users can only view notifications, consultations, quotations, assessments, and subscription requests.
The
Access Group
 tab displays the total of members that have been added to that access group.

Adding users to access groups

From the
Access Group
 details page:
  1. Click
    Add Members
     on the top left side of the page.
  2. Add the user
    1. Select the user from the dropdown list. Only users who already have an active Bridge account will be displayed here.
    2. Add the email address of the user you want to add to this access group. Only users who do not have a Bridge account yet can be added this way.
  3. Click
    Save
    .

Removing users from access groups

  1. From the
    Access Group
     details page:
  2. Click the overflow menu next to the user that you want to remove.
  3. Select the
    Remove from Group
     option.
  4. Confirm your action.

Editing Membership

  1. From the
    Access Group
     details page:
  2. Click the overflow menu next to the user that you want to edit.
  3. Select
    Edit Membership
  4. Select or un-select the access groups that you want to assign or remove from the user.
  5. Click
    Save
    .
Use the filter and search options to find specific users.
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