Kyndryl AIOps

Introduction to Kyndryl AIOps

Devices with Health Check Issues
Published On Jun 04, 2024 - 1:23 PM

Devices with Health Check Issues

This page describes the insight dashboard, which provides actionable insights to improve overall health check compliance.
Security, Risk, and Compliance domain process teams need specific actionable insights for the operations team to focus on. And the need for a unified quantitative and collaborated view for an account of the security processes is critical.
The "Devices with health-check issues" insights provide actionable insights to improve the health check - IT controls compliance like business-critical application servers missing initial Health checks.
The Integrated AIOps Health Check Management insight identifies systems that do not have health check. Such systems may have larger number of health check policy violations which need to be addressed. The insight provides insight for the account to address missed health checks and health check policy violations.

Business Value and Benefits

  • Operational Efficiency:
    • Improved Patching compliance based on Vulnerability risk
    • Improved Health check compliance posture
    • Easy validation and audibility
    • Monthly dashboard with a unified view of actionable insights
  • Cost Savings:
    • Avoid penalties / SLA compliance
    • Reduction in labor efforts on reporting by 20%

Metrics

The following table provides a description and calculation for each KPIs/Metrics used within the insight.
KPI/Metric Name
KPI/Metric Description
KPI1 (OP3) : % HC Performed
Key process metric which highlights the Percentage of devices Health Checked compared to devices required to be Health Checked.
KPI2 (OP7) : Avg Deviations Per System
Key process metric which highlights the average of Deviations across all devices Health Checked.
OP1 : HC Required
Number of systems which require Health Checking according to Inventory Source Tool Security Tab.
OP2 : HC Performed
Number of systems which require Health checking and duly Health check performed with compliant status.
OP4 : HC Not Performed
Number of systems which require Health checking but health check not performed and become non compliant status.
OP5 : HC Expired
Number of systems for which the last official Health Checking run dates back more than the required HC Interval.
OP6 : HC Valid Deviations
Number of systems having findings with compliant status.
Critical App Servers Missing HC
Provides insight on number of servers in critical stage in Production where Health check is missing.
Devices with HC Issues
Displays the number of devices with missing health check and devices with more than 5 identified health check deviations.
Devices Health Check Issues %
Displays the percentage of devices with missing health check and devices with more than 5 identified health check deviations.
Number of Devices : Inventory
Kyndryl Managed Configuration Items.
HC Not Required
Number of systems which does not require Health Checking according to Inventory Source Tool Security Tab.
Devices Category of Application Servers missing Healthcheck
Highlights number of servers where Health Check Not Performed by Category.
Top 10 Systems with Findings
Highlights total deviations of Top 10 servers.
Device Category view by Health Check Status
Highlights number of servers with its current health check status view by Category.
Key Insight % deviation
Highlights percentage of top 10 server's findings on overall deviations.
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