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Introduction to Kyndryl Bridge

Partner Integration Full integration
Published On May 14, 2026 - 7:53 AM

Partner Integration Full integration

Full integration offers the highest level of collaboration, embedding Partner services directly into the Kyndryl Bridge platform. It enables seamless user experiences, real-time data exchange, advanced co-development, and centralized role and lifecycle management.
This is the most advanced level of integration, designed for mature partnerships requiring deep collaboration and automation. Full Integration embeds Partner services directly within the Kyndryl Bridge platform, offering a seamless, unified experience. Users can interact with Partner applications without leaving the Kyndryl Bridge interface, with real-time data exchange, SSO-enabled access, and comprehensive role management. This level also enables advanced lifecycle management and co-development of enhanced features.
Included Features from Previous Levels
  • Initial Phase:
     Catalog Content Creation, Consultation, Quotations, Hosting and Connectivity with Partner Application
  • Partial Integration:
     Broker Registration, Demo Environment Setup and Enablement
  • Advanced Integration:
     Widget Creation with Dynamic Live Data, SSO Enablement
  • Seamless Adoption:
     User Propagation Implementation (SCIM), Roles Propagation, API Gateway and Bi-Directional Data Exchange
Additional Features for Full Integration
  • Embedded Application Functionality:
     Partner services are fully embedded within the Kyndryl Bridge dashboard, eliminating the need for users to switch contexts. Enhanced real-time interaction between Kyndryl and Partner services provides a cohesive and unified experience.
  • Advanced Co-Development Opportunities:
     Co-developing features such as advanced analytics, remediation actions, and manageability enhancements. Building on Kyndryl’s value-add layer to create bespoke offerings tailored to enterprise needs.
  • Unified User Experience:
     Consistent design and navigation, adhering to Kyndryl’s Shidoka design system, ensures a seamless look and feel for users.
  • Comprehensive Lifecycle Management:
     End-to-end lifecycle operations for Partner applications are managed via brokers, enabling provisioning, updates, and deprovisioning within the Kyndryl Bridge ecosystem.
Benefits
  • Fully Integrated User Interface:
     Users interact with Partner services directly within Kyndryl Bridge, ensuring minimal disruption and maximum efficiency.
  • Real-Time Collaboration:
     Bi-directional data exchange enables advanced synchronization and operational efficiency.
  • Enhanced Role Management:
     Centralized IAM and role propagation streamline user access across systems.
  • Improved Functionality:
     Co-developed features deliver greater value and customization to meet enterprise needs.
Value Add Layer Process
Who’s responsible:
Kyndryl Bridge Partner Integration team & Partner Application team
Definition:
 The Value Add Layer enhances the integration between Kyndryl Bridge and Partner applications by creating new functionalities and improving existing features. These enhancements are designed to increase the usability and relevance of both the Partner application and Kyndryl Bridge, ultimately delivering greater value to end users.
Process:
  • Definition of Value Add Opportunities:
     Kyndryl’s Product Management (PDM) team works with the Partner Application team to define potential value additions for the integration.
  • API Identification:
     Collaborate to identify APIs for the Value Add Layer that can be exposed and consumed by Kyndryl Bridge services. These APIs should enable seamless interaction between the Partner application and Kyndryl Bridge, improving usability and functionality.
  • Feasibility Analysis for New Features:
     Kyndryl and the Partner Application team assess the feasibility of implementing new features, evaluating technical, operational, and business factors to determine if the proposed features align with the partnership goals.
Benefits
  • Enhanced Usability:
     Improves the experience for users interacting with both Kyndryl Bridge and Partner applications.
  • Greater Relevance:
     Tailored features increase the practical value of the integration for specific customer needs.
  • Stronger Collaboration:
     Encourages innovation and deepens the partnership between Kyndryl and the Partner Application team.
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