User onboarding

the account model is designed for enterprise use each account represents a customer organization and contains all the data, permissions and access rights associated with that enterprise an enterprise can have multiple accounts, managed by its administrators account administrators can add users directly or allow designated users to send invitations through the bridge access management docid\ wky94vwkocjtrwvpool4x page in users can be associated with one or more enterprise accounts, allowing them to view and interact with data for their organization when inviting a new user, administrators provide basic details such as an email address and assign the appropriate access group from the available list invitees receive an email invitation and, after accepting it, can log in as users of that specific account new users must complete registration and set up multi factor authentication using their corporate email address after being added to the enterprise account, users must be granted access to each application they need application permissions are managed separately within for more details, see understanding bridge access management docid\ zrxu g76drxwkhibkquf accessing accounts new users can join through an invitation from their enterprise account administrator the invitation email includes a link that starts the activation process once registration and authentication are complete, users can log in to with their corporate credentials and access the services associated with their account new user sign up as a new enterprise account user, you are invited by your account administrator to join the account after accepting the invitation, you can log in to and complete the registration and multi factor authentication steps using your corporate email address users need a kyndryl id or must have their organization’s identity provider (idp) federated with kyndryl id this setup must be completed if the user has not previously registered with kyndryl to ensure proper activation, access directly through the activate \<customer name> account link provided in your welcome to email accessing from any other page may prevent correct account linking open the invitation email from select the accept invite link to open select sign up enter the following details corporate email address password for your corporate email country (select from the dropdown list) (optional) provide consent for communications email consent allows kyndryl to inform you about services and offerings via email phone consent allows kyndryl to inform you about services and offerings via phone if selected, a phone number is required select sign up enter your corporate email password again when prompted check your inbox for an activation email from kyndryl and select activate kyndryl id you will be redirected to e to set up your preferred authentication method to defer this step, select set up later after setup, you will be redirected to the home page existing user sign in it is required to sign in every time you access the account from the home page, select the user icon select log in enter your corporate email address and select next enter the password for your corporate email select verify complete two factor authentication using your preferred method after successful authentication, you will be redirected to the home page