Notifications

consistent notification patterns are essential for seamless navigation on the kyndryl bridge platform to significantly enhance the user experience, all existing , kyndryl bridge and services have been integrated into a single, streamlined service within the bridge platform this unified system simplifies the notification process and provides a centralized hub where users can efficiently manage all in app notifications while the user interface has been merged to improve usability, the three notification systems still operate independently and their underlying logic remains unchanged all current services available in , kyndryl bridge and services are now streamlined into a standard notification details screen, ensuring a smooth user experience by consolidating these services, users can easily access real time alerts, updates, and relevant information from one conveniently located interface this reduces complexity and increases the effectiveness of user interactions with the platform the notifications space aims to create a more intuitive user experience, facilitating quicker decision making and improved operational efficiency only customers using a standard service or application can receive notifications, facilitated by for authentication and authorization viewing notifications you can identify the notifications space by the bell icon , which is accessible from two places the global navigation docid\ mpojak2f0jdnp8wr lizk bar, available from any page in kyndryl bridge local navigation docid\ ll6mhjtut fgxh0gdpw45 notification icon a badge appears when you have unread notifications select the icon to open the notifications pane docid\ wlzktlixjqzibkvp6dcyw once read, the badge disappears notifications update automatically in real time; no need to refresh check the bell icon regularly to stay on top of urgent alerts; it’s your one stop place for system notifications notifications pane the notifications pane shows all notifications you have for your different services and is organized into three tabs or sections for efficient navigation contain the same notifications as those available today, such as quotations, support tickets, consultations, and subscriptions notifications contain the same notifications that are available in contain notifications from standard services (core services provided by kyndryl) and any other subscribed service (additional services users have opted to receive messages from) in bridge services must adopt the in app notification before messages can be displayed on this page each notification includes a description, a criticality widget, and a title a maximum of five notifications is displayed in the emerging window to view all pending notifications, select see all notifications to clear your notifications inbox, select mark all as read select the settings icon to modify your filtering preferences docid\ wlzktlixjqzibkvp6dcyw filtering preferences you can filter the notifications by recent , read notifications (keep read or clear read), or the number of notifications shown (5, 10, or 25) once changes are made, click apply notifications page the page keeps you informed about system updates and alerts it displays all requests made within kyndryl bridge follow the links provided to manage notifications the notifications table provides a list based on the type of service service type of your notification (consultation, quotation, subscription, or support ticket) title notification title description description of your notification start date date when the notification was triggered expiration date date when the notification will be removed type type of your notification (consultation, quotation, subscription, or support ticket) description description of your notification date date when the notification was triggered actions hyperlink to direct you to the respective section in ( managing quotations docid\ hcrn9d6c0oltiz6jg1fao , managing consultations docid\ pafmnpb2enjxyejydftbu , managing subscriptions docid 7mgkvcriqfwemqdub54et , or managing support tickets docid\ rprzidqjrz2chla6of0lr ) title notification title description description of your notification date date when the notification was triggered the way notifications appear in each tab will stay the same as it was for , bridge, and services in general you cannot change requests from this page, but you can view them and follow the links for more information filtering notifications notifications can be filtered by date and severity based on the system selected filter notifications based on date range , by date when they are created filter notifications based on severity (info, low, medium, severe) to see all notifications, click the select all option