Navigate to the Access Request Management page to manage your access to Kyndryl Bridge accounts and access groups. This page provides a centralized location to view your account memberships, submit new access requests, track request status and review access-related information.

Follow the below path to navigate to the Access Request Management page:

From the Kyndryl Bridge main menu , go to Administration→ Access Management → Access Request Management.

This action displays the Access Request Management page.

The My Accounts tab displays the Kyndryl Bridge accounts you have access to and provides information about your assigned roles and permissions.

To access the My Accounts tab:

This tab provides a centralized view of all accounts and access groups associated with your user ID, including:

My Requests tab displays all access requests submitted by the user, including request details, approval status, submission date and available actions. From this tab, users can also track the progress of access requests, review request information and monitor approval outcomes for requested Kyndryl Bridge accounts and access groups.

To access the My Requests tab:

The request table displays the following information:

Locate the request you want to review and expand it to view the access group details associated with the request:

From this page you can perform the following actions:

Click the ellipsis (...) menu and select View Details. The Request Details page opens, where you can review request information, including:

Click the ellipsis (...) menu and select Cancel. Available only when the request is in Pending status. Use this action to withdraw a request before it is reviewed by the account administrator.

Access requests cancelled by the requestor are retained for 30 days from the date they reach the Expired state. After the retention period ends, these requests are automatically removed from the system.

Additionally, users can request access if they are not currently a member of an account through one of the following two key flows:

Users are allowed to search for any account in the "Request Access" flow irrespective of whether user already has access to the tenant or not.

This request allows users who are not currently members of a Kyndryl Bridge account to request access to that account. 

Follow these steps to initiate an access request to a Kyndryl Bridge or AIOps account that you are not currently a member of: 

Access groups are organized into two categories:

To access the Kyndryl Bridge functionality, users must belong to at least one Bridge Access Group. To ensure this requirement is met, the Bridge Viewer access group is selected by default when submitting an access request; this can be unselected as needed. The Bridge Viewer access group provides the minimum level of access required to use the Kyndryl Bridge functionality.

The Edit Access workflow creates a new access request for the selected account and does not modify previously submitted requests. If a submitted request is not reviewed by an account administrator within 30 days of submission, its status is automatically updated to Expired. 

Whenever an access request is submitted, the request is routed to the appropriate approver for review, and an email notification is sent to notify the approver of the new access request.

Requestors receive email notifications throughout the access request lifecycle to help them track the status of their requests and stay informed of any required actions.

Requestors receive email notifications when:

The email contains the following information: