Navigate to Access Request Management page

navigate to the access request management page to manage your access to accounts and access groups this page provides a centralized location to view your account memberships, submit new access requests, track request status and review access related information follow these steps to navigate to the access request management page from the main menu , go to administration → access management → bridge access management in the left navigation pane, select access request management this displays the access request management page my accounts tab the my accounts tab displays the accounts you have access to and provides information about your assigned roles and permissions to view your account details, follow these steps on the access request management page, review your existing account and access group information on the my accounts tab this tab provides a centralized view of all accounts and access groups associated with your user id, including account name displays the account name account id displays the unique account identifier country displays the account's country segment id displays the associated business segment identifier account description provides a brief description of the account identify the account name and expand an account to view the access groups associated with it view access group details, include access group name displays the access group name members shows the number of members in the access group description provides a brief description of the access group status displays the current status of the access group select view details to view the account details, including customer accounts, service provider accounts and all access groups associated with a specific account the view membership only toggle on the account details page controls which access groups are displayed for the selected account use this toggle to switch between viewing only your current memberships and all access groups available within the account view membership only = on displays only the access groups that you currently belong to within the selected account this view helps you quickly review your existing access and permissions view membership only = off displays all access groups available within the selected account, including both the access groups you already belong to and those you do not currently belong to this view helps you identify additional access groups that may be available and request access to them through the edit access workflow my request tab my requests tab displays all access requests submitted by the user, including request details, approval status, submission date and available actions from this tab, users can also track the progress of access requests, review request information and monitor approval outcomes for requested accounts and access groups to access this tab, go to access request management page and select my requests tab the request table displays including the following information for each request request date the date the access request was submitted account name the name of the account for which access was requested access groups the access groups included in the request account id the unique identifier of the requested account status the current state of the request, such as pending, approved, rejected, cancelled or expired from this page you can perform the following actions view details opens the details page for a selected access request, where you can review request information, including account details displays the selected account information access groups shows the requested access groups request justification displays the reason for the access request access group descriptions provides details about the requested access groups approval or rejection comments shows comments provided by the approver approval or rejection dates displays when the request was approved or rejected approver information and request status shows the approver details and current request status cancel request available only when the request is in pending status use this action to withdraw a request before it is reviewed by the account administrator additionally, users can request access if they are not currently a member of an account through one of the following two key flows (scope 1) request access to a new bridge account (for users who are not members of the account) (scope 2) request access to different access groups (for users who need access to additional access groups in an account they already belong to) requesting access to a new bridge account or request access to a different access group within an account this request allows users who are not currently members of a account to request access to that account follow these steps to initiate an access request to a or aiops account that you are not currently a member of from the access request management page, click request access locate the account that you want to access you can search for an account by name or use the country and segment id filters to narrow the list of available accounts and click next select the access groups that you want to join for the selected account you can request access to one or more access groups as part of the same access request access groups are organized into two categories bridge access groups for platform level access service access groups for service specific access to access the functionality, users must belong to at least one bridge access group to ensure this requirement is met, the bridge viewer access group is selected by default when submitting an access request; this can be unselected as needed the bridge viewer access group provides the minimum level of access required to use the functionality enter a business justification (500 character minimum) for the access request and click next review the request summary and click submit the edit access workflow creates a new access request for the selected account and does not modify previously submitted requests if a submitted request is not reviewed by an account administrator within 30 days of submission, its status is automatically updated to expired whenever an access request is submitted, the request is routed to the appropriate approver for review, and an email notification is sent to notify the approver of the new access request