---
title: Consultations
slug: consultations
docTags: 
createdAt: 2026-05-26T15:36:42.744Z
---

Consultations allow you to understand the benefits of a particular service with the help of Kyndryl representatives. If you need additional information from a sales representative, you can schedule a consultation at your preferred time. This is a 30-minute session where you can discuss and determine if the service you selected is the most suitable solution for your environment.

# Book a consultation

1. From theBridge Service Catalog page, select the service of your interest.
2. Select **Schedule a Consultation**.
3. Enter the following details:
   - **Title**: Enter a meaningful title to describe your request.
   - **Service Category**: Select a category, if not already selected.
   - **Service Name**: Select a service, if not already selected.
   - **(Optional) Service Package:** Select a service from the dropdown list. This option might not be visible for all services, as not all of them include a service package.
   - **Consultation Subject**: Select the type of inquiry you have regarding the service. You can select multiple options:
     - Pricing
     - Subscription
     - Configuration
     - About Services
     - Billing and Quotation
     - Others
4. **Description: **Enter additional details you want to know during the consultation. This is a mandatory field.
5. **Call Type:** Select the communication type. This is a mandatory field.
   - Video call
   - Voice call
6. **Meeting Date:** Select an available date from the calendar.
7. **Time Range:** Select the time frame where you would prefer to be contacted. This is a 3-hour time slot.
8. Select **Continue**.
9. Review the information entered. If required, select **Edit Consultation Details** to change or add additional details. Otherwise, select **Submit Request**.

You will be redirected to the **Console Consultations** page. An email will also be sent confirming this request. For more information, see [Managing consultations](docId\:paFmnpB2enJxyEjYDFtBU).