Consultations
Consultations allow you to understand the benefits of a particular service with the help of Kyndryl representatives. If you need additional information from a sales representative, you can schedule a consultation at your preferred time. This is a 30-minute session where you can discuss and determine if the service you selected is the most suitable solution for your environment.
Book a consultation
- From theBridge Service Catalog page, select the service of your interest.
- Select Schedule a Consultation.
- Enter the following details:
- Title: Enter a meaningful title to describe your request.
- Service Category: Select a category, if not already selected.
- Service Name: Select a service, if not already selected.
- (Optional) Service Package: Select a service from the dropdown list. This option might not be visible for all services, as not all of them include a service package.
- Consultation Subject: Select the type of inquiry you have regarding the service. You can select multiple options:
- Pricing
- Subscription
- Configuration
- About Services
- Billing and Quotation
- Others
- Description: Enter additional details you want to know during the consultation. This is a mandatory field.
- Call Type: Select the communication type. This is a mandatory field.
- Video call
- Voice call
- Meeting Date: Select an available date from the calendar.
- Time Range: Select the time frame where you would prefer to be contacted. This is a 3-hour time slot.
- Select Continue.
- Review the information entered. If required, select Edit Consultation Details to change or add additional details. Otherwise, select Submit Request.
You will be redirected to the Console Consultations page. An email will also be sent confirming this request. For more information, see Managing consultationsManaging consultations.