---
title: Bridge AI Assist Configuration
slug: bridge-ai-assist-configuration
docTags: 
createdAt: 2026-08-25T18:47:35.331Z
---

# Accessing Bridge AI Assist Configuration

This guide explains the steps to create, modify, and manage Bridge AI Assist configurations. 

From the Kyndryl Bridge main menu :inlineImage[]{src="https://api.archbee.com/api/optimize/QU1TIK52ntw5Jsos0uOt5/NK7Yw9tQgnlqBGwu7eG4H-20260601-205917.svg" alt caption width="28" height="28"}, go to **Services** → **Platform Services** → **Bridge AI Assist Configuration**.

:::hint{type="info"}
Support for visualizing logs and cross-account reports in a dashboard is planned for a future release.
:::

# Creating a configuration

Select **Add New Configuration**.

:::::WorkflowBlock
::::WorkflowBlockItem
## General

- **Configuration name:** Enter a unique name for the AI experience (e.g., *Bridge AI Assist for Developers, Bridge AI Assist for Solution Architects, Bridge AI Assist for Consult Partners*). 
- **Description:** Add a short description of the configuration purpose. 
- **Knowledge base:** Multi-select knowledge bases from available options ([global](docId\:IyFkGLNydeWdpbg2b0eIZ) or [private](docId\:IyFkGLNydeWdpbg2b0eIZ)). 
- **Access group:** Assign access groups to define which users can view this knowledge base. 

Select **Save and Next** to continue. 

:::hint{type="info"}
- Pick names that make sense to your users. Role-specific names help them to quickly find the right AI experience. 
- Keep configuration names unique. 
- Only include knowledge bases that matter to the user roles. 
- You can combine multiple knowledge bases for richer responses. 
:::
::::

::::WorkflowBlockItem
## Prompts

For each knowledge base selected: 

- **Prompt name:** Enter a unique name for the conversation starter 
- **Template variable:** Context, query (Text field) 
- **Description:** Add details to guide AI responses based on context and query. 

Select **Save and Next** to continue.

:::hint{type="info"}
- Use starter questions that guide AI consistently. Think like a user: what would they ask first? 
- Clear and concise descriptions help maintain context and accuracy in AI responses. 
:::
::::

::::WorkflowBlockItem
## Guardrails

For each category:

- Select the [Data Loss Prevention](docId\:JEzbI23u0cu_RvFbaF1YR) (DLP) checks of your choice to prevent exposure of sensitive information.

:::hint{type="info"}
* Guardrails are your safety net; don’t skip them. Default values are good, but tweak if needed for your account.
* Remember: sensitive data comes in many forms (PII, SPI, biometric, demographic). Always double-check the categories.
* Categories are mapped to Azure compliance fields.
:::
::::

:::WorkflowBlockItem
## Advanced activity

- **Large language model:** Choose from the [onboarded AI models](docId\:JEzbI23u0cu_RvFbaF1YR) (GPT 4.1, GPT 5, nano, mini and more).
- **Retrieval configuration parameters: **Adjust temperature, top-P, and top-K to control answer spread and accuracy.
- **Additional configurations:**
  - **Context awareness:** Track prior questions for session continuity (enabled by default)
  - **Language support:** Enable responses in multiple languages (disabled by default)
  - **Analytics enablement:** Optional Artificial Intelligence for IT Operations data queries (disabled by default)

Select **Save **to add the new configuration.
:::
:::::

# Configuration page

The Configuration page lists all configurations added to the account and their information.

## Available actions

From the overflow menu next to each configuration, you can: 

- **View:** See details for the knowledge base. 
- **Edit: **Update the parameters.
- **Delete: **Permanently remove a configuration that is no longer required.

#