Approval Requests

the approval requests is available only to users with the approver role, such as dpes (delegated platform engineers) and account administrators this tab enables approvers to review, approve, reject, revoke and monitor access requests for bridge accounts and access groups by centralizing the approval process, it helps ensure that access is granted only to authorized users, supports compliance with access governance policies and provides visibility into the status and history of access requests across managed accounts the approval request page displays a list with some key metadata, such as account id displays the unique account identifier account name displays the account name access group displays the requested access group requestor email shows the requestor's email address requestor justification displays the reason for the access request country displays the associated country expiration date shows when the request expires (30 days after submission) approved by displays the approver's email address status shows the current request status (approved or rejected) allowed actions allows approvers to view request details and approve or reject the request approvers can manage requests only within the account they are currently viewing accessing approval request tab to access the approval requests page, follow these steps from the main menu , go to bridge access management → access request management → approval requests this opens the approval requests tab, where you can view and manage pending access requests that require your review and approval on the approval requests page, locate the request, click the ellipsis ( ) menu and select view details the following information is displayed requested access groups requestor email requestor justification approver role approval or rejection comments (if available) approval or rejection date and time current request status managing approval requests from the approval requests page, approvers can monitor request status, review request details and take actions such as viewing, approving , rejecting or revoking access when required unreviewed and reviewed access requests the approval requests page enables approvers to review, approve and reject user access requests for the accounts they manage the page is divided into the following sections unreviewed the unreviewed section displays access requests that are awaiting a decision approvers can review request details, including the requested access groups and business justification, and then approve or reject the request as appropriate reviewed the reviewed section displays access requests that have already been processed this section provides a historical view of approved and rejected requests, allowing approvers to review request details, approval decisions, dates, and associated comments each section displays a table with key information for each request, including the account name, requested access groups, requester email address and the business justification provided by the requester approvers can use this information to evaluate requests and monitor their status throughout the approval process approve or reject user access requests to review and either approve or reject an access request, complete the following steps from the main menu , go to bridge access management → approval requests click the ellipsis menu for the request and choose approve or reject as appropriate the request details page will display detailed information about the access request, including the metadata for all requested access groups and the requester's business justification details page also provides the capability to approve or reject as appropriate a confirmation window is displayed, click confirm approval or confirm rejection if rejecting a request, you must provide a rejection justification before confirming the rejection after the request is submitted, its status is updated to approved or rejected , the approval date is recorded, and a confirmation notification is displayed