---
title: Access Managed Network Services Reports in Kyndryl Bridge
slug: access-managed-network-services-reports-in-kyndryl-bridge
docTags: 
createdAt: 2026-09-07T15:03:44.323Z
---

# Prerequisites

- Ensure that you have access to Kyndryl Bridge.
- Ensure that you have a subscription to the **Managed Network bundle** to access Managed Network Servicesin Kyndryl Artificial Intelligence for IT Operations.
- Ensure that you have a subscription to the **KMNS Service Catalog** in Kyndryl Bridge.to access the KMNS home page.

# Request access through ARMS

If you do not have the required permissions, submit an access request through ARMS.

## Submit an access request

1. Open the [ARMS portal](https://bat.bats.kyndryl.net/arms2/)
2. Select **Request AIOps Access Groups**.

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3. For **OU Type**, select **Account**.
4. In **OU's**, enter the account name.

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5. Choose one of the following options:&#x20;
   - **Standard Request** to request the default access package.
   - **Advanced Request** to manually select Network Dashboard access.

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:::hint{type="info"}
Access requests must be approved by the appropriate DPE. If approval is delayed or access is required urgently, contact the responsible DPE for assistance.&#x20;
:::

# Subscribe to the KMNS service catalog

Subscribe to the KMNS service catalog if the Managed Network Services option is not available in Kyndryl Bridge.

**Recommended subscribers**

The recommended subscribers include:&#x20;

- Users assigned Administrator
- Kyndryl Account Manager
- Kyndryl Delivery Team
- DPE
- CPE
- CollabDrive Administrator
- GTM Experience Administrator

:::hint{type="info"}
Users with **Viewer&#x20;**&#x61;ccess generally do not need to subscribe unless they require proactive notifications or visibility into platform updates.
:::

## Submit a Subscription Request

1. Open [Kyndryl Bridge](https://www.kyndryl.com/bridge/console/)

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2. Select **Bridge Service Catalog**.

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3. In the search box, enter Managed Network Services.

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4. Select **Kyndryl**Managed Network Services.

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5. Select **Submit Request**.&#x20;

:::hint{type="success"}
After the request is approved and the subscription is enabled, KMNS features become available in Kyndryl Bridge. If the **Submit Request** button is unavailable, the service is already subscribed for your account.&#x20;
:::

# Subscription Activation Process

The following are the steps to be followed for activating the subscription requests:

1. Log in to Kyndryl Bridge.
2. Navigate to **Administration**.
3. Open **Bridge Access Management**.

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4. Check your **Access Groups**.
5. Confirm that you have the required Account Manager/DP role assigned.

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6. Open the left-side hamburger menu.
7. Select **Console**.
8. Navigate to **Bridge Home**.

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9. In the left navigation pane, select **Subscriptions**.&#x20;

::Image[]{src="https://api.archbee.com/api/optimize/QU1TIK52ntw5Jsos0uOt5/lPsV_SQgdj9ZeaUPFZLXY_upload.png" size="80" width="752" height="393" isUploading="false" darkWidth="752" darkHeight="393" showCaption="false"}

10. Find the subscription request that is in **Validating** state.
11. Click the **three dots (ellipsis)** next to the subscription request.
12. Select **Review Request**.&#x20;



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13. Review the subscription request details by clicking **Review Request** button.

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14. Set the **Start Date** as required.
15. Set the **Expiry Date** based on the desired subscription duration (for example, end of the year or one year from activation).&#x20;
16. In the comments section, enter **Approved.**

::Image[]{src="https://api.archbee.com/api/optimize/QU1TIK52ntw5Jsos0uOt5/OR9kB0rrgwMEh_m1AFSyb_upload.png" size="80" width="753" height="389" isUploading="false" darkWidth="753" darkHeight="389" showCaption="false"}

17. **Submit** the request.&#x20;
18. After submission, the subscription status should change to **Activating**.

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19. Wait a few minutes for the process to complete.
20. Refresh the Subscriptions page and verify that the subscription becomes **Active**.&#x20;

::Image[]{src="https://api.archbee.com/api/optimize/QU1TIK52ntw5Jsos0uOt5/ouNKMSvFOfTONC_ZiSx0O_image.png" size="80" isUploading="false" width="940" height="427" darkWidth="940" darkHeight="427" showCaption="false"}

:::hint{type="success"}
After successful activation of the subscription:

1. Subscription status changes from **Validating** → **Activating** → **Active**.
2. KMNS-related screens become available in Kyndryl Bridge.
3. Users gain access to the new dashboards and capabilities associated with the subscription.&#x20;
:::

